FAQS

Answers from StaycationsDirect × Elite Luxe Properties

Clear information from our combined team about availability, short stays, long-term rentals and bank-transfer payments.

What to expect

A simple guide to booking your stay

We'll walk you through how short-term and long-term stays work, what's included, and how to get in touch with any questions.

GUEST REVIEWS

Read what our guests say

From weekend stays to six-month lets, guests across the UK trust us to help them feel at home. Here's what a few of them told us.

Loved the apartment in Manchester. It was clean, cosy, and exactly like the photos. Booking took minutes and the check-in message came right on time.

Priya S.

Priya S.

Weekend guest, Manchester

Booked a six-month rental through StaycationsDirect. The flat was furnished and ready, and the team helped us sort our move before we arrived.

James T.

James T.

Long-term renter, Leeds

The booking process was straightforward, and the property was spotless. Someone picked up the phone when I called about my check-in details. That meant a lot.

Hannah M.

Hannah M.

Holiday let guest, Lake District

We stayed for almost a year and never wanted for anything. The team checked in regularly and fixed a small issue with the heating in one day.

Omar K.

Omar K.

Tenant, Birmingham

We’d rather find the right stay than rush your booking

We take the time to match you with a property that suits your dates, location, budget and needs. If the right option is not available, we will tell you honestly.

Still wondering if we have a home that fits your dates?

Tell us what you're looking for and we'll match you with a home you'll be happy to come back to. We're here to help you settle in.

YOUR NEXT STEP

Have a question we didn't cover?

No problem — we're happy to help. Send us your question and we'll get back to you with a clear answer, usually within one business day.